Return & Exchange Policy – The Artholic

At The Artholic, we are committed to ensuring our customers’ satisfaction and providing an excellent shopping experience. We offer the option to return or exchange items under the following conditions:

📅 Timeframe

  • Returns or exchanges can be requested within 14 days from the date of delivery.
  • Requests made after this period will unfortunately not be

👕 Product Condition

To be eligible for a return or exchange, the product must:

Be in its original condition: unused, unwashed, and undamaged.

  • Include all original tags and packaging as received.

❌ Items showing signs of use, washing, or alteration will not be accepted.

🚫 Non-Returnable Items

  • Underwear, intimate apparel, and sensitive items for hygiene reasons.
  • Items marked as Final Sale or special discount items.
  • Custom-made or personalized orders.

💳 Refund Procedure

  • Once the product is received and inspected, we will:
    • Refund the amount to the original payment method within 5–10 business days.
    • Or issue a store credit of equal value if you prefer to shop again.

🚚 How to Return

  1. Contact us via:

  • Provide your order number and a clear photo of the item.
  • Our team will coordinate the return shipping and next steps.

    • 💰 Shipping Costs

    • Customers are responsible for return shipping costs unless the return is due to an error by The Artholic (e.g., wrong or damaged item).
    • In cases of error by The Artholic, we will cover full return shipping costs.